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    We are excited to announce the opportunity for a Vehicle Services Intern to join our Vehicle Services Team at Enterprise Mobility's European Head Office in Egham, Surrey.

    Add an annual turnover of $24 billion to a fleet of more than 2 million vehicles across 10,000 locations worldwide and you get Enterprise Mobility, the world’s largest mobility provider.

    Enterprise’s internships give you the chance to get ahead in the job market - but don’t just take our word for it; our interns have been voted Best Intern of the Year at the National Undergraduate Employability Awards for two consecutive years. It’s learning by doing, not by getting coffee all day. From winning regular diversity awards to being a Top 50 Place for Women to Work for 16 years running, it’s no surprise that we were also voted the Graduate Employer of the Year.

    About the role

    As a Vehicle Services employee, the variety of tasks will keep you motivated and busy too! Our fast-paced roles involve working independently and within a team in order to complete daily goals and team deadlines.

    The roles involve a variety of duties, supporting different areas of the business across the UK and Ireland; working closely with Remarketing, Fleet Strategy teams, and Accounts Payable. As a department we are responsible for processing all vehicle car sale invoices, handling transportation for groups and to our buyers and completing all administration duties for the disposal of fleet. These are all great opportunities for those looking to build their brand and further their career.

    The department is made up of 4 teams; Sales Support, Logistics, Operations and Admin. Additionally, we have an Out of Hours Team which provides support during evenings and weekends. The successful candidate will works closely with all the teams gaining exposure and insight in to the different operations in the department.

    The Sales Support team works predominantly with the Remarketing team across UK & Ireland, using bespoke systems EVMS and Kerridge for supporting all car sales, as well as working closely with Accounts payable team with processing payments, refunds and keeping internal reporting up to date and accurate.

    The Logistics team works closely with rental branches, remarketers and external vendors to ensure that the process for disposing and transporting a vehicle across the UK and Ireland flows as smoothly as possible, whilst delivering great customer service across the board.

    The Operations team works closely with the Vehicle Repair DRU, RMS, storage compounds and external salvage partners to ensure that the process for defleeting, transporting and selling damage vehicles within the UK and Ireland is adhered to and our brand is protected, whilst delivering great customer service across the board.

    The Admin team act as a point of contact and carry out many duties to support Rental and Remarketing, as well as transport vendors for payment updates and the DVLA to help provide efficiencies in the business.

    Out of Hours team employees are cross trained on processes and duties within all 4 teams to support, cover volume and continue providing and are encouraged to complete training in all areas of the department for progression and development.

    Vehicle Services works closely with Remarketing, Vehicle Repair, DRU, RMS, storage compounds and external salvage partners to ensure that the process for defleeting, transporting and selling damage vehicles within the UK and Ireland is adhered to and our brand is protected, whilst delivering great customer service across the board.

    Responsibilities

    Responsibilities include:

    • Building and maintaining relationships with internal and external vendors
    • Project work to assist streamlining of various manual processes
    • Creation and completion of sales invoicing
    • Data entry, reporting and analysis
    • A point of contact, via email and telephone for queries, transportation, taxation and HPI queries
    • Organisation and follow up of transport movements
    • Overseeing performance of assigned transport vendors and storage compounds through Key performance indicator meetings
    • Working closely with EU Accounts to ensure car sale receivables are processed, outstanding payments for refunds chased, vendor payments released, and queries cleared
    • Support in the D, E and I strategies and implementation.

    Qualifications

    • Must be a current university student looking to undertake a placement year (any discipline)
    • A fast learner with a ‘can do’ attitude
    • Unwavering attention to detail, with a firm commitment to accuracy and consistency
    • Excellent verbal and written communication skills
    • Ability to build and maintain relationships with internal and external contacts
    • Excellent organisational and time management skills
    • Strong ability to multitask
    • Competent user of Microsoft Office products (PowerPoint, Word, Excel)

    Additional information

    Please do let us know about any accommodations you may need to participate in the recruitment process.

    • Hours: 40 per week
    • Salary: £20,000 per annum
    • Duration: 12 month
    • Location: This role is based between 2 head offices; Enterprise Mobility Shared Services Head office in Aldershot, Hampshire, as well as the European Head office in Egham, Surrey.

    We accept applications for our Placement Programme from university students that are due to take undertake a placement year starting Summer 2024. Our assessment is only based on how you perform against the competencies that are required for your role.

    How to apply

    We take great care in our recruitment process to find the ideal candidate. But it’s not all about us; we want you to have the chance to find out what we’re all about.

    • The first step is our application form, which takes about 30 minutes to complete. As well as telling us lots about you, it helps us identify the kind of competencies in you that we look for in our placement students.
    • If your application is successful one of our Talent Acquisition team will be in contact to arrange a competency-based telephone interview.
    • Finally, you will be given one task to complete and then invited to an interview with the hiring manager.