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Gallagher isn't just a company; it's a global community driven by shared values and an unyielding commitment to excellence. With over 49,000 passionate professionals, we are the architects of the future, designing customized solutions to protect businesses and fuel their extraordinary growth. As a member of our team, you'll experience empowerment, creativity, and the exhilarating journey of making a real difference in the lives of our clients. Join us and become part of a story that transforms aspirations into reality.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Introduction
Pen Underwriting is looking to hire an Insurance Operations Technician to support the team and the wider business with all matters relating to the processing of risk and premium bordereaux data. This role is responsible for working with cover holders to resolve queries and reporting to our capacity providers based in our Chelmsford office on a hybrid basis!
Drawing on an array of personal and professional skills, you will juggle multiple priorities to process all relevant data, working to deadlines each month as well as supporting process improvements.
This is an excellent opportunity to join a diverse team of experience and skills sets, all working towards a common goal.
How you'll make an impact
- Coordinate and liaise with our offshore team regarding the processing (from a data and accounting entry point of view) of the risk and premium bordereaux being sent in by our cover holders each month;
- Work with underwriters and cover holders to resolve data queries raised in trying to process the bordereaux through our systems;
- Create Excel reports (risk bordereaux and payables/premium bordereaux) to send on to our carriers
- Suggest and support the implementation of process improvements.
About you
- Strong Excel skills (VLOOKUPS and pivot tables);
- Keen to learn and happy picking up new concepts quickly;
- Build good rapport and comfortable picking up the phone to liaise with underwriters and cover holders regarding data queries;
- Logical approach and capable of understanding data validations/data behaviour concepts quickly;
- Willingness to be trained and work remotely;
- Ability to take ownership of processes and issues end to end from investigation to resolution
- Insurance experience a bonus.
- Eligible to work in the UK
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ 5 more days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
Other benefits include
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
Additional information
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.
Should you require any reasonable adjustments with your application, please get in touch with TAGlobalSupport@ajg.com. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
If this sounds like somewhere you’d like to join, we'd love to hear from you!
