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    1. Home
    2. Industrial Placements
    3. Technology & IT Infrastructure
    4. Technical Support Placement 2022
    Lock Applications for this job are now closed
    Closing soon

    Industrial Light & Magic, London are looking to hire two (2) Technical Support Assistants to work a gap year during their Computer Science degree. This offers the opportunity to work for a world class operator in the motion picture, streaming and virtual production VFX/CGI industry.

    The roles are suited to individuals who want to pursue a career in IT Support/Infrastructure/Networks/Systems or similar once their degree is completed.

    Primary Responsibilities

    • Support London based employees through a series of actions, either face to face or over the telephone to help set up systems or resolve issues, working on a number of open cases at one time and working through problems to completion.
    • Set up new users' accounts and profiles
    • Install and configure computer hardware operating systems and applications, including VFX software such as Maya, Nuke and Photoshop
    • Support existing IT staff and colleagues in day to day operations

    Required Skills / Competencies

    • Excellent communication skills
    • Good organisational skills
    • Enthusiastic self-starter, even to mundane tasks
    • Ability to manage time effectively and continually re-prioritise tasks when required
    • Team player who will strive to maximise team/department harmony

    Required Technical Skills

    • Understanding of computer hardware and software packages, e.g. Linux, MacOS, Windows,
    • Familiarity with MSOffice, googlemail and web browsers
    • Knowledge of CG software and tools an advantage, but not essential

    You Will Receive

    • On the job training and on going support
    • A project to undertake to dovetail with your degree
    • A professional, fun, relaxed environment
    • Daily fresh fruit, breakfast provided
    • Access to on going company events, workshops, show & tells
    • The chance to work for an industry leader
    • Monthly salary

    Placement can begin June 2022