Data Quality Analyst 2024

Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions.

Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers.

We work as a geographically dispersed team, so mainly remotely, however, we have regular face to face activities, and we have hub offices where you can work with colleagues from our directorate and wider Jisc.

About the role

The Service Development team is responsible for the delivery of the data and technology products that support our statutory service offer. This includes the data collection systems and ancillary tools that are used to collect, quality assure and disseminate the data that we collect, and the specification of the data itself.

We work closely with our customers, including Higher Education Providers, Statutory Customers, software suppliers and internal departments at Jisc to ensure that we are collecting the right data, at the right time, to the right quality to support their needs.

Data Quality Analysts in the team bring complementary skills and abilities and are committed to a common purpose, performance goal and approach for which they are mutually accountable.

Responsibilities

• Identify, assess, monitor, document, and communicate potential quality issues in how data is collected, stored, and processed.
• Evaluate dataset/queries for quality and accuracy to determine business impact level for data quality issues.
• Analyse, query, and explore data according to defined business rules and procedures.
• Work with others to monitor the service level agreements, communication protocols with statutory customers, and data quality assurance policies.
• Provide support in learning and development and onboarding activities.
• Work and participate in career experiment opportunities across the organisation.

Key skills and experience

• Very adaptable and resilient in working with changing / incomplete requirements.
• Good attention to detail, and ability to multitask.
• Proactively anticipating and solving problems
• Experience in working within an Agile environment.
• Basic to Intermediate knowledge of the Microsoft Office suite (Excel, Word, PowerPoint etc.)

Don’t meet every single requirement?

We know that sometimes people can be put off applying for a job if they think they can’t tick every box, but we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for this or other roles!

Why work for us?

At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors.

We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working.

It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles.

What we offer

Take a look at our fantastic benefits! We offer:

• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas
• A generous pension scheme
• A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks
• A generous budget to support you with external learning and Continuous professional development
• Allocated allowance of up to £250 to equip your home office
• A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning
• Mental health first aid trained staff and supportive environment
• Financial well-being support
• The opportunity to donate to charity tax-free with our Payroll Giving benefit
• A wide range of discounts from retailers and big-name high-street stores
• Cycle to work scheme
• Employee recognition awards and travel loans
• Additional Flexible benefits include Holiday Buying - Purchase 1-5 days’ additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech

Equality, diversity and inclusion

We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we’re inclusive and we are committed to furthering our culture of inclusion.

Striving to be best in practice, we are working hard to achieve progressive change. ‘Always inclusive’ is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals.

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity.

Application process

Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you.

Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!