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  4. Graduate Network Engineer Coventry 2022
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  • Exciting opportunity for a Graduate to kick their IT Career
  • Fantastic opportunity to join a a Managed Service Provider

Brilliant opportunity to join a global Managed Service Provider passionate on providing an exception service to their customers as a Graduate Network Engineer.The company has heavily invested recently on their Infrastructure and most recently due to growth, are giving an exclusive opportunity for a Graduate to come on board and gain fantastic exposure and provide a stepping stone in the world of IT.

Job description

  • Provide high quality, 2nd/3rd line technical support for the ICT service desk as a Graduate Network Engineer based in Coventry; recording all calls and activities within the service desk tool
  • Support and undertaking ICT project work
  • Provide effective ICT technical problem solving, supporting wider teams
  • Assist in identifying and sharing opportunities for service improvement or development of new ICT systems and services.
  • Always following and supporting standard operating processes and policies.
  • Escalate calls or technical issues internally or to third parties as appropriate, in line with our service level agreements
  • Undertake research to help solve ICT problems
  • Successfully completing graduate training with support from the wider team and HR Support

The successful applicant

The successful candidate will have the following qualities;

  • Great organisational skills
  • Good time management with the ability to work to tight deadlines
  • Committed to ongoing training
  • Great communication skills, both written and oral
  • Able to work on own initiative
  • Experience working in a professional environment
  • Good eye for detail
  • Passion for technology and IT

BA/BSC Degree in Computer Networking, ideally the degree will cover some the following units:

  • Databases and Computer Networks
  • Mathematics and Concepts for Computational Thinking
  • Principles of Information Security
  • Principles of Programming and Data Structures
  • Switching and Routing
  • Advanced Networking
  • Research Methodologies and Emerging Technologies
  • Social and Professional Project Management

What's on offer

£20,000 - £25,000 + Excellent Benefits