At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department overview
The customer systems engineering team are responsible for delivery of control room IP, Voice and Tetra Radio access solutions to the 3 emergency services plus around 200 approved user organisations.
The CSE team are also responsible for elements in our core network (switch cluster sites) plus ordering and implementing wide area network (WAN) transmission systems. In addition, we provide training and support to our field engineering teams and act as technical owners for solutions support.
Job description
This role offers partly flexible working.
You will ideally be situated in or around the Rugby or Hemel Hempstead area.
There will be travel expected in this role to other Motorola or customer sites.
- The successful candidate will work with customers and suppliers to design and develop their technical requirements for new and additional solutions and services.
- Produce component requirements within project milestones and track subsequent changes Produce and maintain Customer IP Plans to implement the overall Airwave IP strategy.
- Oversee the technical solution for delivery on all major projects Work in partnership with and manage suppliers to arrive at completed solutions.
- Conduct design reviews to validate design decisions.
- Place orders with suppliers through component engineers.
- Resolve technical problems using the most cost effective design, keeping the project manager and line manager informed of progress.
- Carry out commissioning and acceptance testing to verify that the solution implemented meets the requirements.
- Drive the detailed design of bespoke systems for customer specific requirements.
- Raise cases and tasks to support any necessary work required under Airwave’s change control processes.
- Oversee the configuration of the core network and customer specific equipment to implement customer requirements and formally document them.
- Support the network requirement to maintain the Primary and CHS cluster synchronisation of build and configuration.
- Supporting Business Continual Service Improvement initiatives.
- Attend customer meetings to support Business Relationship Managers and Sales Managers to ascertain and manage service expectations and requirements.
- Produce customer manuals, documents and handover material.
Your opportunity
Join a highly successful company providing mission critical system for our emergency services customers. Develop new technical, engineering and customer skills.
You will work within a team of highly motivated engineers with many years of experience across many technologies.
Development
Airwave considers the development of our people and growing new talent within the company as an important vehicle for the future growth of the company.
The successful candidate will be given the opportunity to train with a number of teams, courses and even the opportunity to get a degree or further degree with our Government Levy Scheme.
Basic requirements
You should be confident and motivated, a self-starter, able to work within a team or individually with little supervision.
Academic qualifications
- Relevant degree qualified (2:1 or above) OR 5 years relevant experience.
Security clearance IMPORTANT
- This role requires security clearance. To be considered for security clearance you would have to be a resident of the UK for a minimum of 5 years.
Must haves
- You must have a full UK driving license.
In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:
- Competitive salary and bonus schemes.
- Two weeks additional pay per year (holiday bonus).
- 25 days holiday entitlement + bank holidays.
- Attractive defined contribution pension scheme.
- Employee stock purchase plan.
- Flexible working options.
- Private medical care.
- Life assurance.
- Enhanced maternity and paternity pay.
- Career development support and wide ranging learning opportunities.
- Employee health and wellbeing support EAP, wellbeing guidance etc.
- Carbon neutral initiatives/goals.
- Corporate social responsibility initiatives including support for volunteering days.
- Well known companies discount scheme.
'We are an equal opportunities employer and we want you to have every opportunity to shine and show us your talents, please let us know if there is anything we can do to make sure the process works for you. We celebrate diversity and are committed to creating an inclusive environment for all employees.’
Connect with a career that matters
We’re dedicated to designing and delivering the mission-critical ecosystem our public safety & enterprise customers refer to as their lifeline – mission-critical communications, software, video and services. Our drive for continuous innovation and partnership with our customers enables them to be ready – in the day-to-day moments, and in the moments that matter most.
