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  4. Account Assistant - 6 month Fixed Term Contract
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With a history that dates back over 80 years,Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. 

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!

Job description

What will you be doing?

We’re looking for an Account Assistant to join the Global Planning Team to support our Alcon client. Alcon have just moved over to an exciting media hub model, and we are looking for an individual who can help to ensure this model runs smoothly across the EMEA region.

In this role, you’ll work with the Account Director and Business Director to manage our relationship with Alcon, optimizing our global operations and supporting the central activation team with online media briefs, help monitor excellence of campaigns and client engagement, and escalate any issues where appropriate.

In this role, you will

  • Build strong, trusted relationships with clients, global teammates across multiple countries and amongst the broader global agency organisation
  • Develop understanding of the media landscape and digital activation requirements and processes
  • Support the Account Director and senior leaders in driving client service excellence and agency operations
  • Help to ensure the media hub processes are delivered correctly and in a timely manner

Qualifications

What are we looking for?

  • Stellar attention to detail
  • Experience in Excel, PowerPoint and confidence in maths and writing skills
  • Ability to manage multiple stakeholders
  • Organised and able to manage tight timelines
  • Outgoing positive nature, who is confident, energetic and curious
  • Proactivity and initiative

In return, you will have the opportunity to learn

  • What a truly strong agency and client global partnership is
  • The marketing and media landscapes, and ways of working around the world
  • Valuable global client and team communication and service skills for media and broader marketing roles

This is a fixed term contract opportunity for 6 months with an immediate start date.

Applications for this position close on the 24th April 2024. 

Additional information

Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

  • WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
  • REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
  • HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
  • FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
  • FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
  • GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. 

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.