Placement Service Desk Analyst Leicester 2022

We are looking for Service Desk Analyst for a 12-month industrial placement within our company.  You will be working for a highly renowned organisation that is part of a multi-national group of companies that promotes a creative and dynamic work environment.  Our organisation produces market leading, large-scale, distribution and supply chain software products used by customers worldwide and is undergoing substantial growth, including at the graduate level.

What you'll do

We are proud to have a truly global customer base, and provision of a 27x7 technical help desk in support of our Warehouse and Port Solutions applications. You will join our Global Service Delivery team and be part of a demanding and growing environment. You will deliver technical support services to our customer base and build your understanding of our complex Warehouse and Port Solutions software products. This is an exciting opportunity to gain experience within a sector-leading and multi-award-winning organisation.

You will be offering excellent problem-solving skills and have a customer-focused mentality; this is not your run-of-the-mill service desk role and offers a springboard to proven future career advancement within our company.