Business Analyst 2022

Pen Undewriting rare currently looking for a new Business Analyst role (BA) in an exciting role working within the Chief Operations (COO) division to help deliver detailed strategic business requirements for new underwriting functions / lines of business! You'll also be required to build close relationships with the relevant Business Subject Matter Experts in delivering those solutions

The BA will be the interface and point of liaison between the business and the IT/3rd Party Software Houses (SWHs) to optimally integrate both technology and business processes from design/detailing requirements through to implementation of solution/process and its onward transition into BAU. You'll also proactively identify and champion opportunities to further streamline our business process.

It’s an exciting time to be part of Pen, with plans for growing the business and ensuring we have the best talent firmly in place! If you are an experienced BA, with Acturis Insurance Platform Development experience and along with the tenacity to succeed, we would love to hear from you.

Core responsibilities

• Delivers business requirements for the Business within the context of :
  • Understanding of the strategic direction of the Business
  • FCA and London Market regulations and direction
  • Technical and process knowledge of existing Pen Systems
  • Detailed knowledge of Business processes and challenges
  • Market and competition awareness 
  • Return on Equity and Investment
  • Resource, budget and delivery challenges
• Supports the Programmes & Process team in developing options for delivering tactical and strategic platform changes
• Creates feasibilities that can be used by the Business to make an informed decision on whether the IT work will benefit the business and therefore should be progressed
• Work with the Business to translate business requirements & service excellence needs into formal, structured IT/3rd Party SWH requests
• Leverage existing projects, systems, and capabilities as appropriate, to maximise benefit to the Business
• Establish two-way communication channels between the Business and IT/3rd Party SWHs in order to maximize opportunities to develop common understanding of the key drivers of both
• Evaluate business processes, anticipate requirements, uncovering areas for improvement, and developing and implementing solutions
• Stay up-to-date on the latest process and IT advancements to automate and modernise systems
• Supporting the validation of test plans or creation of UAT plans, scripts and approach
• Develops and delivers required training to support the deployment of approved processes and operational best practices
• Conduct meetings, workshops and presentations to share ideas and findings
• Provide training, coaching, and guidance to junior team members
• Ensure solutions meet business needs and requirements
• Update, implement, and maintain standard operating procedures
• Prioritise initiatives based on business needs and requirements

Your skills, experience and qualifications

• Superb communication and stakeholder management skills [and presentation skills]
• Experience of working within an Agile delivery team 
• Experience of Acturis Product and Platform Development is necessary
• As-Is” and “To-Be” Process mapping
• Excellent analytical & interpretive skills including documentation of functional and non-functional requirements
• Able to handle and process large amounts of data
• Solid understanding of use of insurance technology to support business and create and deliver strategy in line with insurance underwriting lifecycle

Education / qualifications

• Ideally educated to degree level or equivalent

What we offer you

We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of our team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.

We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative and ultimately more profitable business.

If this sounds like somewhere you’d like to join, we’d love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options.

About us

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

As a member of our global brokerage team, you’ll help our clients address risk, protect assets and recover from losses.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a

Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities