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Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
The role
Are you curious about data? Do you want to create insight and drive decision making? Are you looking for somewhere to start your career in data analysis?
We are looking for a Junior Data Analyst with a passion for making our transport network safer. In this role you’ll be responsible for monitoring and completing data reporting requests from other areas of TfL. The information you produce will enable the business to drive improvement in Safety, Health and Environment performance and solve organizational problems.
TfL’s Safety, Health and Environment directorate is responsible for ensuring our customers and colleagues are safe at work and when travelling on London’s transport network, by providing evidence and insight to help target safety improvements. The directorate looks after the health of colleagues, and promotes positive action for the environment to reduce emissions and improve air quality. In this role, you will work closely with teams from across the directorate to ensure they have the information and knowledge they need to engage with the business and improve SHE outcomes.
The team uses tools and technologies such as R Studio, Power BI, Azure and SQL to manipulate, visualise and analyse a breadth of data. We’re not expecting you to be an expert in all of these but are looking for someone with a motivation to learn and get stuck in to using them.
Key Accountabilities
- Delivering and generating progress and quality reports to customers to support reporting requirements and performance tracking across the business.
- Performing quality assurance checks on data to ensure data used for reporting and performance monitoring is accurate and useful.
- Supporting business decision-making by answering data requests to guarantee that the business use evidence-based decision making.
- Translating business requests into technical specifications to ensure the right data and analysis is provided to the business.
- Troubleshooting data processes to ensure reporting processes and data are accurate.
- Managing relationships with internal customers to provide a good customer service.
- Complete FOI reporting in line with legislative requirements to support data transparency and provide the public with open data.
About you
- Strong written and verbal communication skills (Essential)
- Strong analytical skills (Essential)
- Ability to work in a fast-paced environment (Essential)
- Strong experience with debugging and issue resolution (Desirable)
- Strong attention to detail (Essential)
Knowledge
- Strong knowledge of data analysis and visualization (Essential)
- Working knowledge of programming and scripting languages (e.g. R, Python, SQL) (Desirable)
- Working knowledge of writing data reports and commenting on trends (Desirable)
- Working knowledge of business intelligence tools (e.g. PowerBI, Tableau) (Desirable)
- Working knowledge of writing complex queries (Desirable)
- Working knowledge of large data sets (Desirable)
Experience
- Experience of using databases to store and access data (Desirable)
- Proven experience of data analysis and identifying trends (Essential)
- Experience of working in Business Environment (Desirable)
- Excellent mathematical skills, particularly in statistics (Essential)
- Proven track record of presenting successfully (Essential)
Application Process
Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter. PDF format preferred and do not include any photographs or images.
Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
- 30 days annual leave plus public and bank holidays
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
- Private healthcare discounted scheme (optional)
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel
