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  4. Junior Systems Administrator 2024
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We have an exciting opportunity in our department for someone who thrives on providing excellent and creative support to academic staff and students, in the use of learning technologies.

In the role you’ll be part of a growing system administration team that plays an essential role in maintaining and developing our education and student-focussed products to support day-to-day learning and teaching activities and broader needs of the institution.

You’ll provide third-line support for the daily operations of a range of digital products which directly support teaching, learning and the overall student experience.

You will work with colleagues within our Education and Student Product area as well as a range of partners both internally and externally to develop existing and implement new products, with main focus on support, ease of use and scalability.

We are looking for someone who

  • Is people focussed, keeping our staff and students at the heart of everything they do.
  • Works well with others, including first/second-line professional support services, academics and students to understand what’s needed and how we can continually improve our products and services to meet their needs.
  • Is a skilled and creative problem solver, works well under pressure, and ensures our products and processes are easy to understand and use.
  • Is always learning and developing their skills, can identify areas to develop and implement new techniques and approaches to improve outcomes.
  • Enjoys working in a highly collaborative environment and being part of focused multi-disciplinary teams.

The University of Sheffield delivers life-enhancing research, innovation and education. In IT Services, we’re dedicated to providing excellent IT systems, services and infrastructure to meet the needs of our students and colleagues. Our world is dynamic and so are we. We work closely with everyone who uses IT at the University, to make sure it works for them, so they can focus on improving themselves and the world around us. So if you want to support the next generations of students, leaders and researchers, we want you on our team.

What we offer

  • 38 days annual leave (including closure days and Bank Holidays), with the possibility to purchase up to ten additional days.
  • Up to 5 days of paid time off to cover emergency caring responsibilities.
  • A commitment to work life balance including, flexible working opportunities and hybrid working where possible.
  • A highly competitive pension scheme.
  • Discounts at participating shops and cinemas, and a cycle to work scheme.
  • A commitment to your development, with programmes, learning modules and mentoring schemes.
  • An inclusive and diverse workplace.
  • A commitment to your wellbeing, with confidential emotional support, support for those going through the menopause, experiencing fertility treatment and having a baby, paid leave for IVF treatment and more.

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience