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Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential.

The Business

Our human capital clients are varied – we advise organisations across all industries, from financial services to retail, telecommunications and energy. In the UK, we advise many of the world’s leading and largest companies and often interact with our offices around the world to provide a truly global service offering. We provide invaluable advice to companies at some of the most exciting and critical moments in their lifecycle, at times when employee engagement and retention is crucial – from mergers and acquisitions to listing on the stock market.

Graduates on our Employee Experience (EX) Consulting Graduate Programme have the opportunity to work on all aspects of the employee experience. They provide expertise to clients to drive employee engagement and help align behaviour with business results. You will support our colleagues by providing insights to the development of our strategies and related deliverables that support the employee experience at work.

The Role

As an Employee Experience graduate, you will work as part of a team on a wide variety of complex projects, serving as a key resource for the consultant in charge of each of your engagements. You will be encouraged to develop as broad an understanding of our client solutions as possible by supporting across multiple, complex projects. You will have immediate exposure to real client assignments, which will draw on your imagination and creativity, as well as your ability to analyse data, draw conclusions and present results. These experiences will help build your technical knowledge and overall industry experience while you benefit from more structured learning interventions.

As you grow and gain more expertise, you will become a key contact for the client and gradually begin to take responsibility for deliverables and client relationships across a range of sectors and geographies. You will work alongside some of the industry’s top consultants on cross-industry client projects including many household names: FTSE 100 and 250 clients, privately-held companies and public service organisations.

Typical work for an Employee Experience Analyst might include:

  • Developing insights related to employee experience risks and impacts and communicating those insights clearly and succinctly to the broader EX team.
  • Supporting senior colleagues to integrate employee experience insights into their client work across the employee experience spectrum, including. pension and benefits engagement, wellbeing, culture transformation, organisational design, total rewards and the future of work.
  • Supporting the delivery of employee insights software administration projects (pulse, virtual focus groups and others) by developing relationships with clients, suppliers and project team members to coordinate the logistics of the day-to-day running of their projects.
  • Supporting the design and set-up of employee perception questionnaires, as well as translations, printing / on-line set-up, distribution and return of questionnaire materials.
  • Working with project managers to create project plans and other project documents to agreed project methodology, ensuring that they reflect realistic timescales and project resourcing requirements.
  • Overseeing the production of data reports and distributing these to the correct recipients.

You are required to have good problem-solving and analytical skills, as well as excellent communication skills, as you will be interacting with clients from the beginning.

Qualifications and Training

We have a focussed 12-month training programme for graduates joining EX, which is called LEAP. LEAP is designed to give you an insight into our business, and help you develop the consulting, practical and technical skills you need to succeed at Willis Towers Watson.

We continue to invest in our people and you will have regular opportunities for training throughout your career with us – both on the job and through more formal classroom sessions. Consultants are not required to have a particular qualification; therefore the wide variety of external qualifications we do support are determined by the needs of the business and the individual’s interests.

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organisation, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Why work at Willis Towers Watson?

Willis Towers Watson offers a variety of benefits to support your physical, emotional and financial wellbeing, as well as help you develop in your career, and balance your life inside and outside of work. Among other things, these include flexible working arrangements, shared parental leave, a range of Learning & Development (L&D) opportunities and a competitive pay and benefits package (which includes Private Medical Insurance and Life Insurance).

Start date for the UK Graduate Programme will be September 2022 (flexibility of start date depending on business requirements)

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