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Our scale and rapid growth make Dyson rich in new opportunities. We value new ideas and diverse perspectives, so our people are trusted with real work and responsibility from the outset. You’ll develop fast, and have the chance to move into different business areas and regions. And you’ll be part of a global network of like-minded people – a community that supports and learns from each other.
The Global Aftersales team is integral to the set up, coordination and implementation of a complex Supply Chain Refurbishment operation. They plan, implement and control efficient flow of returns and storage of goods, producing high quality and optimal output of refurbishment, and related activities between the point of returns and the point of refurbishments ready for sale to meet sales requirements. Join us as an intern and from day one, you’ll be tasked with projects to enhance your existing skills and stretch you out of your comfort zone.
At our UK Technology Campus, we have an opportunity for a 12-month year in industry (starting in August 2022), for penultimate year students who are eager to play a key part in bringing the next generation of Dyson technology to the world.
About the role
Reporting to the Europe Refurbishment Planning/Global Transformation Lead, the Global Aftersales Placement Intern will oversee a supply chain aftermarket project that looks into improving refurbishment goods available for sale, thus its processes through the development and analytics of standard KPIs for refurbishment. This role will work closely with Dyson Global Supply Chain Planning, Dyson Inventory Managers and Local Markets, and Operations and Partner Vendors team and operations functions globally. You will actively carry out the following activities whilst working towards greater independence over the course of your internship.
- Support the development of standard KPIs for refurbishment and their integration with an aftersales balanced scorecard, beginning with operations in Europe and the Americas.
- Analytics for improvement on returns projection (Finished Goods).
- Analytics and reporting on components (Spares and Accessories).
- Inventory level and lead-time, and determine recommendation of safety stock level.
- Work with Partner Refurbishment Vendor and Global Spares and Accessories team on spares and accessories planning analysis, to improve mechanisms to create optimal synchronization in demand plans and inventory management.
- Measuring and highlighting improvements in optimizing refurbishment and S&A performance to include utilizing a segmentation of products, example critical spares and inventory location optimization, e.g. for parts to consider and define DDMRP approach.
For the duration of your internship, you will have regular performance conversations as well as opportunities for development to enable you to build your reputation within the team, and this could be just the start. We’ll be looking to offer our high performing interns to return on one of our graduate programs.
About you
Working at the forefront of technology is tough so standards and expectations are high. You’ll be contributing to live projects from the start, so you’ll need to be curious, hungry to learn, and ready to get stuck in. You’ll need to:
- Be studying towards a relevant degree discipline. This can be in any subject area, but motivation and attitude are important to us, and you will need to be able to demonstrate a passion for data analytics
- Be able to commit to a 12-month placement, commencing in August 2022
- Be able to thrive in Dyson’s fast-paced environment
- Passionate about Dyson and our technology to help us meet our ambitious future plans
- Excellent analytical skills and problem solving skills
- Background in business planning, forecasting and reporting is preferred
- Prior experience working in a supply chain is a plus
- Demonstrate flexibility and resilience in response to constraints and respond constructively to new demands and challenges
- Advanced knowledge/proficiency in Microsoft Excel and PowerPoint is highly preferred
Above all, you’ll want to play a key part in bringing the next generation of Dyson technology to the world.
Benefits
Financial benefits
- Performance related bonus
- Company paid Life Insurance
- Discounts on Dyson machines
- Competitive pension scheme
- Flexible benefits programme with a growing range of voluntary benefits, including the ability to purchase additional holidays
Lifestyle benefits
- 27 days holiday plus statutory bank holidays
- Free bus travel to and from Malmesbury campus from Bristol, Bath, Chippenham and Swindon
- Free on-site parking
- Subsidized café providing endless free coffee and tea, fruit, and a free lunch
- On-site employee concierge service
- Free on-site hair salon
Health benefits
- Private Medical insurance for all employees
- Employee Assistance Program for employee and dependents
- Digital GP and prescription service
- On-site gym
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
