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Imagine what we can INSPIRE with you.
Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.
Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles. Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.
At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level.
Team overview
We are seeking a highly motivated and detail-oriented summer intern to join our Know Your Customer (KYC) Solutions Delivery team as a Product Consultant.
This role offers a unique opportunity to gain hands-on experience in the KYC industry working with a global range of customers operating in an array of sectors that integrate with MA’s KYC SaaS & Data Solutions via Web, API and Data Feeds delivery methods.
The KYC Solutions Delivery team is a global team of professionals that work collaboratively with both internal and external stakeholders to ensure client expectations of implementation of their solutions are met and exceeded.
Overview of role/responsibilities for the intern
- Client Integration Exposure: You will gain exposure to client integrations with APIs and data feeds. This will involve understanding how our solutions interact with client systems and how data is exchanged and processed.
- Application Configuration: You will be trained to make necessary configuration changes within our internal applications, ensuring they are optimally tailored to meet the needs of our clients and business processes.
- Process Enhancement: You will participate in the coordination of new initiatives, working alongside our experienced team members to ensure project goals are met within specified timelines.
- Client Interaction: You will have the opportunity to join client calls focused on technical training, gaining first-hand experience in client communication and support.
- Technical Support Triage: You will learn to identify, categorize, and prioritize incoming technical support tickets, ensuring that critical issues are expedited and addressed promptly.
- Documentation Creation: You will create detailed process documentation to enhance the understanding of our systems and procedures. This will involve translating technical terminology into clear, concise, and understandable language.
Qualifications
- Working towards a BS or MS degree in related fields: Engineering, Computer Sciences, Software, IT, Business Management.
- Proficiency in Excel
- Experience with data analysis
- Effective communication (written and verbal)
- Pro-active attitude with the ability to multi-task, with the ability to work to tight deadlines
- Knowledge of programming languages preferred (i.e. SQL, Java, Python)
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody’s Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
