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Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking.

“dunhill’s innovative and design-driven heritage is a unique platform to build upon, by creating purposeful products with an aesthetic that is classic yet relevant today”

Sales Associate Jermyn Street

How Will You Make An Impact

As an ambassador for dunhill, you are responsible for welcoming clients to the Jermyn Street store, introducing them to the heritage of our maison and ultimately ensuring an exceptional customer experience whilst achieving sales targets. A key focus for the team is CRM activity and cultivating a loyal client-base for both the brand and boutique. It is vital that this individual is proactive about nurturing genuine customer relationships and networking across local businesses.

Working within Jermyn Street, KPI’s & sales targets are of the upmost significance. Having the ability to work both individually and as a team will be of high importance when trying to achieve sales within a lower footfall retail environment. dunhill offers a vast array of products from their extensive collection of menswear & MTM tailoring to writing instruments, stationary and luxury accessories. We require individuals who are passionate and curious about our maison. You will be expected to become an expert in your field – sharing this knowledge with both your clients as well as the rest of your team.

How Will You Experience Success With Us

You will play an essential part in the smooth running of our boutique and seamless customer journey. With this responsibility in mind, you will need to have an authentic approach with clients and demonstrate strong communication skills. Jermyn Street is an extremely reputable location for the majority of leading British menswear & tailoring brands. Therefore, we are looking for individuals who display naturally high standards and appreciate the importance of good housekeeping. The existing team would welcome a co-operative colleague, who contributes in all daily operations and additional projects. We are looking for someone who is naturally proactive and takes initiative.

How Do We Keep You Smiling

As a significant member of the dunhill community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

Your Journey With Us

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

  • 1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
  • 2nd Stage – Interview with the Boutique Manager for Jermyn Street
  • 3rd Stage – Interview with Western Region Retail Manager and Senior HR Manager for dunhill